Budhanilkantha Municipality App Privacy Policy
Effective Date:19th June 2024
Budhanilkantha Municipality is dedicated to offering quality services, and this policy explains ongoing commitments to Budhanilkantha citizens regarding how we handle your Personal Information. The personal data entered into the Budhanilkantha Municipality App is solely used by the municipality. We follow the Nepalese Privacy Policy (NPPs) as outlined in the Individual Privacy Act, 2018 (“Privacy Act”), which governs our collection, use, disclosure, storage, security, and disposal of your Personal Information. A copy of the Privacy Principles can be obtained from the Nepal Law Commission's website at http://www.lawcommission.gov.np.
What is Personal Information and Why Do We Collect It?
Personal Information refers to data or opinions that identify an individual. This information is gathered through account registration in the Budhanilkantha App. The Budhanilkantha Municipality collects your Personal Information to provide our services to you. Links to other online applications included in this app are for convenience only, and the Budhanilkantha Municipality is not responsible for the content or reliability of linked applications, nor does it necessarily endorse their views.
Information Collection and Use
To enhance your experience while using our Service, we may ask you to provide certain personally identifiable information. The information requested will be retained and used as described in this privacy policy. The app uses third-party services that may collect information to identify you. Links to the privacy policies of third-party service providers used by the app:
Sensitive Information
Sensitive information, as defined in the Privacy Act, includes details or opinions about an individual’s racial or ethnic origin, political opinions, membership in political associations, religious or philosophical beliefs, membership in trade unions or other professional bodies, criminal records, or health information. The Budhanilkantha Municipality does not sell or share any personally identifiable information volunteered on the Budhanilkantha App with any third party (public/private). Any information provided to this App will be protected from loss, misuse, unauthorised access or disclosure, alteration, or destruction. Sensitive information will be used only:
Security of Personal Information
Your Personal Information is stored securely to protect it from misuse, loss, unauthorised access, modification, or disclosure. When your Personal Information is no longer needed for its intended purpose, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information will not be directly stored in the Budhanilkantha App.
Access to Your Personal Information
Citizens may access the Personal Information we hold about them and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Budhanilkantha App will not charge any fee for your access request but may charge an internet fee for accessing services from the App. To protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of Your Personal Information
Budhanilkantha Municipality strives to keep your Personal Information up-to-date. We take reasonable steps to ensure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we hold is not current or is inaccurate, please notify us as soon as possible so we can update our records and continue to provide quality services to you.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Log Data
Budhanilkantha Municipality wants to inform Budhanilkantha citizens that whenever they use our Service, in case of an error in the app, we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when using our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use interconnected application code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
Budhanilkantha Municipality may employ other government organisations or companies for the following reasons:
The Budhanilkantha municipality wants to inform citizens that these services have access to their Personal Information. This access is necessary to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. Therefore, the Government strongly advises you to review the Privacy Policy of these online applications. We have no control over and assume no responsibility for the content, privacy policies, or practices of interconnected online applications or services.
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take the necessary actions.
Citizen's Consent
By using the Budhanilkantha App, you consent to our online privacy policy.
Policy Updates
Budhanilkantha Municipality may update the Privacy Policy from time to time. You are advised to review this page periodically for any changes. The Budhanilkantha Municipality will notify you of any changes by posting the new Privacy Policy on this page.
Budhanilkantha Municipality is committed to ensuring the privacy and security of residents' information as we strive to provide efficient, user-friendly, and accessible services through our mobile application. For any inquiries or concerns, please contact us at:
Budhanilkantha Municipality
Hattigauda, Kathmandu
budhanilkanthamun@gmail.com